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POLICIES & PROCEDURES

Hello; I'm Madilla. I specialize in Braids, Locs and Natural hair. Thank you so much for choosing me. I am Enlivened to service you!!

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PLEASE READ SCHEDULING CONDITIONS PRIOR TO BOOKING!

REFUNDS & DEPOSITS

  • All Deposits go toward your service and are NONREFUNDABLE ($20.00); or more based on the service;

  • however, you will receive a FULL refund if I have to cancel your appointment.

  • If you cancel appt and want to reschedule, deposit can go towards appt

  • No call No show No deposit refund

EXTRA GUESTS & CHILDREN

  • No Extra Guests or Children

  • Due to Covid-19, I ask that you not bring any children or extra guests to your appointment; Unless you are a minor (your parent or an escort can accompany you if need be)

LATE POLICY

  • I understand that things/emergencies happen so you are allowed to come 5-10 minutes prior to appointment.

  • Any changes needed prior to the appointment? Please inform 24 hours in advance.

  • If you are more than 15 minutes lates, your appointment will be rescheduled to a new day, requiring a new deposit.

CANCELLATION POLICY

  • No call, No Shows = No future appointments. You will be banned from future booking.

  • I understand emergencies happen, however we ask that you communicate within 6 hours to appointment otherwise; deposit is forfeited.

  • If you are more than 15 minutes lates, your appointment will be rescheduled to a new day, requiring a new deposit.

SAME DAY APPOINTMENTS

  • Same day or squeeze appointments are an additional $50 and will be credited to remaining balance unless told otherwise, no exceptions.

SERVICE PROCESSING FEE

  • Payment Options: The remaining balance may be paid via Credit, Debit, Apple Pay, Zelle, Cash, & and Cash-App. If the balance is through Cash-App, there will be an additional $3.00 fee.

BOOKING DESCRIPTION

  • In Booking description box, Please tell the full description of style Color/Length/size Hair is included in Loc styles, Braids and some Crochet

  • Styles Takedown service does include wash (optional)

  • Loc Retwist and Style includes wash (optional)

  • $25 for Loc Repairs Pictures or in person

  • No limit to child age as long as they sit.

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Note: I am Salon based.

After I have booked your appointment, a confirmation text will be sent including your appointment date, time, & type! Appointment address will be sent 24-48 hours prior to appointment.

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